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Refund/cancellation policy

Pro Cloudify and User Agreement By registering with Pro Cloudify, you agree to the following terms and conditions:

1. Domain Registration and Renewal Policy

Non-Refundable Policy

  • All domain registrations and renewals are strictly non-refundable. Once a domain is registered or renewed, it cannot be modified, canceled, or refunded under any circumstances.

Email Verification Requirement

  • You must verify the email address associated with your domain registration within 7 days. Failure to verify within this timeframe will result in the suspension of your domain.
  • Pro Cloudify will not be held responsible for any interruptions, losses, or issues caused by suspension due to non-verification.


2. Web Hosting Refund Policy

14-Day Refund Policy

  • We offer a 14-day full refund policy for our Shared Hosting, WordPress Hosting, and Turbo Hosting plans. If you are not satisfied with our services within the first 14 days of purchase, you may request a full refund, no questions asked.
  • Once a refund is processed, the associated hosting service will be terminated immediately.

Hosting Plans with Domain Offers

  • For hosting plans that include a free or discounted domain offer:
  • If a refund is requested, the cost of the domain will be deducted from the refundable amount.
  • The domain fee deduction will be based on Pro Cloudify's standard domain pricing.
  • The domain will remain registered under your name, adhering to the domain's non-refundable policy.

3. Abuse Policy and Service Termination

  • Pro Cloudify reserves the right to terminate any domain and hosting services immediately without prior notice if:
  • Any form of abuse is detected from your account
  • Your services are used for illegal activities
  • Your services violate our terms of service
  • In cases of service termination due to abuse, no refunds will be provided for any remaining service period