Terms & Conditions

1. Prohibited Content

By registering with Pro Cloudify, you agree to refrain from hosting any website containing illegal content. This includes, but is not limited to, pornography, investment scams, or materials related to child abuse. Pro Cloudify reserves the right to terminate hosting services for any website found to contravene legal regulations without prior notice. This action is taken to uphold legal standards and ensure the safety and integrity of our platform and its users.

2. Abuse Notification

In the event of hosting prohibited or illegal content, Pro Cloudify will notify users to remove the offending domain, URL, or file within 5 hours upon receipt of notification from our data center. Failure to comply will result in termination of the hosted content.

3. Backup Services

As of 2024, complimentary 30-day backup services are no longer provided for resellers or web hosting customers. Additional charges apply for daily backups with a retention period of 30 days. Managed dedicated server services include a complimentary SFTP server with a storage capacity of 1TB HDD for backup purposes.

4. Domain Registration & Renewals

  • Registration: All domain registrations are non-refundable. Once registered, domain names cannot be changed or altered.
  • Renewals: Domains must be renewed upon expiration. Failure to renew within 30 days will result in a redemption period with a restoration fee of $300. After this period, Pro Cloudify is not liable for any loss of domain.

5. Web Hosting & Reseller Hosting

  • Web Hosting: Our Web Hosting plans are suitable for business starters and website developers. We reserve the right to suspend hosting accounts for illegal activities or exceeding storage limits. Requests for additional file limits will incur an additional charge.
  • Reseller Hosting: Resellers enjoy flexible services with optional 30-day backup solutions at an additional cost. Requests for changes must be submitted via ticket. Failure to pay for suspended services within 7 days will result in termination without liability.

6. Managed Dedicated Server Services

Customers may choose monthly billing for Dedicated Servers. Failure to pay within the specified timeframe will result in suspension of services. After two days of suspension, a reactivation fee equivalent to 50% of the total bill is applicable. Failure to reactivate within 7 days will result in termination without liability.

7. Respect for Policies and Representatives

Disrespect towards Pro Cloudify staff will result in immediate suspension of services and may lead to termination. Respectful communication is encouraged at all times.

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