Terms & Conditions
1. Prohibited Content
By registering with Pro Cloudify, you agree to refrain from hosting any website containing illegal content. This includes, but is not limited to, pornography, investment scams, gambling websites related to criminal forums. Pro Cloudify reserves the right to terminate hosting services for any website found to contravene legal regulations without prior notice. This action is taken to uphold legal standards and ensure the safety and integrity of our platform and its users.
2. Abuse Notification
In the event of hosting prohibited or illegal content, Pro Cloudify will notify users to remove the offending domain, URL, or file within 5 hours upon receipt of notification from our data center. Failure to comply will result in termination of the hosted content.
Not Allowed:
- Illegal content (e.g., pirated movies, software)
- Gambling and betting sites (where prohibited by law)
- Adult content (depending on terms of service)
- Phishing or scam websites
- Hate speech or extremist content
- Spam or unsolicited marketing
- Torrent or file-sharing sites (for illegal files)
- Botnets or other malicious activities
- Cracking or hacking sites
- Any other activity or content deemed illegal or harmful under applicable local, national, or international laws.
3. Backup Services
Effective from 2024, we have updated our backup services policy for all hosting clients, including agencies and web hosting customers.
We now provide daily backups along with an additional backup retained on the 30th day. This setup ensures both short-term recovery and long-term snapshot availability.
We appreciate your continued support as we work to deliver reliable and flexible backup solutions tailored to your needs.
4. Domain Registration & Renewals
- Registration: All domain registrations are non-refundable. Once registered, domain names cannot be changed or altered.
- Renewals: Domains must be renewed upon expiration. Failure to renew within 30 days will result in a redemption period with a restoration fee of $300. After this period, Pro Cloudify is not liable for any loss of domain.
5. Web Hosting & Reseller Hosting
- Web Hosting: Our Web Hosting plans are suitable for business starters and website developers. We reserve the right to suspend hosting accounts for illegal activities or exceeding storage limits. Requests for additional file limits will incur an additional charge
- Agency Hosting Agencies enjoy flexible hosting services with included backup support. Our standard backup policy applies, which provides daily backups along with an additional backup retained on the 30th day, at no additional cost.
6. Managed Dedicated Server Services
Customers may choose monthly billing for Dedicated Servers. Failure to pay within the specified timeframe will result in suspension of services. After two days of suspension, a reactivation fee equivalent to 50% of the total bill is applicable. Failure to reactivate within 7 days will result in termination without liability.
7. Respect for Policies and Representatives
Disrespect towards Pro Cloudify staff will result in immediate suspension of services and may lead to termination. Respectful communication is encouraged at all times.
8. Attention
Pro Cloudify is not responsible for any data loss, service interruptions, or damages resulting from events beyond our control, including but not limited to server destruction, fire, natural disasters, or any other unforeseen circumstances.
9. Payment and Account Suspension Timeline
- 24 Hours: No action taken, account fully operational
- 1 Day Overdue: Accounts immediately suspended
- 2 Days Overdue: Late fee automatically added
- 30 Days Overdue: Complete account termination
- Initial checkout invoice expires after 7 days if not paid.